The Early Years
Orlando American Collision is a family business that has been established since 1991. Ever since he was a little boy at the age of 8 in elementary school, owner Orlando was interested in cars. During those early years, Orlando learned to master his skills by watching friends and family members work on their cars.
Getting Into Business
Orlando attended a vocational high school where he studied auto mechanic and auto body repair. Upon finishing high school, Orlando went on to college to take up business administration. He completed a year in his studies of business, then focused his attention on little seminars and workshops to build his knowledge of the business.
On-the-Job Training
For the next 10 years after high school, Orlando received some valuable experience with on-the-job training at other shops. After soaking in all he could from various shops and life experience, Orlando decided to open his own shop.
Where Customer is King
Orlando always kept in the back of his mind that his number one priority would always be to satisfy the customer—give them good service, charge them a reasonable price, and perform a clean and professional repair. Orlando has stuck to these principles and they remain the bedrock of his family business.
Where We are Now
Orlando has 2 sons who help out with small projects around the shop. His wife Maria is the Office Administrator who runs the business all day long. She oversees every administrative aspect of the business and handles all customer concerns and care while Orlando observes his emplyee work performance.
